Frequently Asked Questions
We offer free domestic shipping and a flat rate of $5.65 for international shipping. Orders are processed within 1-2 business days.
You can track your order on our Track My Package page by entering your tracking number.
We accept returns within 30 days of purchase for unused items with their original packaging. Exchanges are accepted within the same period.
Yes, we offer premium gift packaging for an additional charge. Our packaging is designed to make your gift extra special.
We accept all major credit cards, PayPal, and secure online payment options.
Yes, we ship worldwide with competitive international shipping rates.
Domestic orders typically take 3-5 business days, while international orders may take 7-14 business days, depending on location.
You can cancel or modify your order within 24 hours of placing it. Please contact our support team for assistance.
Yes, we frequently run discounts and promotions. Subscribe to our newsletter to stay updated.
You can contact us at contact@tivara.online or visit our Contact Us page.
Our size range varies depending on the product. Please check the size guide provided on the product page for detailed information.
Yes, we accept custom orders for some items. Please reach out to us at contact@tivara.online with your requirements.
If you receive a damaged or incorrect item, please contact our support team within 48 hours of delivery for a replacement or refund.
Yes, select products come with a 1-year warranty. Please refer to the product details for more information.
Yes, we prioritize your privacy and use industry-standard encryption to protect your personal information during checkout.